Frequently Asked Questions
Everything you need to know about your Gel-X experience.
What is the difference between Gel-X and traditional acrylics?
Gel-X is the world’s first soft gel nail extension system. Unlike acrylics that require harsh chemicals and filing, Gel-X tips are applied with our pH-balanced Extend Gel, offering a more natural look and a healthier alternative for your natural nails.
How long do Aprés Gel-X nails typically last?
When applied correctly with our step-by-step system, a Gel-X set can last up to 4 weeks without lifting or chipping.
What is your return policy for opened products?
Due to the professional and hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase. Please note that all sale items are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs fees.
How do I safely remove my Gel-X extensions?
Gel-X tips are 100% soak-off. Simply file off the top coat and soak your nails in acetone for 15-20 minutes. The gel will dissolve, allowing for easy removal without damaging the natural nail bed.
Are Aprés products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals.